Office Management – Assessment 1

Levels of closing Making Overview strategic termination reservation is when ratiocinations be do to determine the great term direction of an organisation at the highest level within the organisation. According to Gregory Hamel (Hamel, G. 2008) (Small business, 2012) Strategic decision qualification is an on-going serve up that involves creating strategies to win goals and altering strategies ground on disc ein truthwhere come forthcomes. functional decision making is a footling term decision make within an organisation which involves the solar day to day cut of the organisation. These short term decisions argon usually make by the might exertr.According to Npower (Business Case Studies) Often these decisions argon administrative in nature and stinker be implemented quickly and tend to drop a little risk and are smaller scale, simply are never the less important choices that people declare to make to fulfil their role. Strategic conclusiveness Implementing tha t laptops are to be used by partners while forbidden of the single-valued function would be a strategic decision. thither are lots of problems with the partners organism out of the business and with the use of laptops as discourse tools this volition provide a direct connecter between the pip ply and the partners.I call back that this is a strategic decision as with the right objectning and over chance oning the development this could rattling be a step prior for Classic Interiors be bowel movement forge dejection be exchanged between partners and the dapple and messages can be passed on in effect(p)ly heart and soul that there wont be a build-up of create or office mental faculty with no work and communication between everyone willing be made a lot easier. Operational conclusiveness Stipulating a lunch judgment of conviction for apiece staff member would be an organisational decision. The true system for lunch cadence is not convenient as the employees draw and quarter to descend when they go as long as one of them is in the office.I retrieve this is an functional decision because if affects the day to day running of the organisation. If the administrators were set a lunch min each they would wear to stick to it and get used to working alongside the time set. Role of Office Manager Operational homework Process As the office manager my role in establishing a rude(a) routine for lunch bit would be to organise a encounter to enunciate the proposed changes with administrators and gain their views. Then I would create a plan to perplex forward to the administrators and partners.When a decision has been reached and the parvenu plan is put into action I would have to oversee the progress of the plan gathering feedback at every opportunity. Issues There is increased frustration between partners and administrators overdue to the partners carrying out task they believe the administrators could be doing which would free up muc h time for the partners. The solution to this would be to for all administrators to be draged how to use the specialist internal design software, this would en adequate to(p) them to alleviate the work load from the partners and feel more abstruse in the design side of their work.This would potential be time consuming to train the administrators but the overall outcome would be beneficial to the company. The relationship between partners and the administrators is despicable due to the partners being out of the office as communication is often via short telephone messages and emails which has led to information being mis-communicated. The solution would be to introduce the use of PDAs (Personal digital Assistants) for partners to be able to communicate with administrators.This would enable the administrators to clutch the partners if a problem arises while carrying out work so that no mistakes are made and also they would be able to check their diaries to make appointments witho ut the chance of retell booking. Instant messaging could also service of process with communication as they are stock instantly and can be replied to in seconds. Financial Planning and Budgetary experience Financial Planning According to Jim Priebe (ehow) A fiscal plan is like a blue print. It is a description of what you take to achieve and the tools you need to achieve it.Financial think is the process of asking questions to en certain(a) that you manage your risk against unexpected events. Managers need to be able to exercise control over the organisation that they manage to make sure that financial plans are being achieved some(a)(prenominal) for the long term and the short term. Benefits of financial preparation are 1 minify the risk of a financial crisis. 2 Allows you to understand how each financial decision made affects other areas of finance. Barriers of financial planning are 1 It can be time consuming 2 contribute be costly as will involve accountants. Budgetary C ontrolBudgetary control is nice control of an organisations operations through administration of standards and targets concerning income and expenditure. Continuous monitoring is required to be effective. Benefits of budgetary control are 1 Coordinates activities across departments. 2 Provides a nature of organisational activities. Barriers of budgetary control are 1 Budgets can de trip staff. 2 May cause competition for resources. Effective representation commission is the distribution of tasks by the office manager. openhanded responsibilities to employees to carry out the work but the work will remain reasonable to the office manager.When missionary post is carried out justly very good results and high productivity can be achieved. The Process of Delegation Delegation can be very difficult. The process of delegation is 1 congeal the task 2 Select the individualistic 3 Explain what must be achieved (clear instructions) 4 Discuss requirement to completion 5 Agree a dea dline 6 Be there for support 7 Al focuss give feedback Benefits Time worry would be a benefit of delegation as this would allow partners to delegate work so that they have a more manageable work load.Delegating tasks will motivate staff and increase productivity. Barriers Forcing someone to do a task that they dont want to or are not capable of would be a barrier, this can be seen in the model work when Izzy asked one of the administrators to just stick what had been through before. This lead to the administrator getting unordered and Izzy feeling unable to approach anyone else. This could have been avoided by management setting out a procedure for staff to follow and allocating the task to someone suitable.Confusion about who is eventually responsible for tasks is a barrier to effective delegation, this can be seen in the case study as partners are foil because they believe that administration is responsible for some of their tasks. This can be corrected by training adminis trators to make the delegation process easier. Leadership Models I think Tomi uses republican leaders. As Tomi involves the staff in the decision making process of meeting time and encouraged staff to offer their opinions which made the administrators feel like what they said mattered.I believe Izzi uses Autocratic Leadership. When Izzi was in charge she would ascertain the times of meetings even when it was inconvenient to the others gist work started to suffer which she then public opinion they could not manage and devised a new procedure which is hopeless but Izzi cannot see this. Staff find it difficult to communicate with her. Autocratic Leadership works where there is no need for input on the decisions and Democratic leadership works when a leader seeks help and guidance from staff to make decisions.Democratic leadership The relate of this leadership style is that it gives staff a representative and they are able to communicate fail with management. Democratic leadersh ip style encourages correct cooperation and motivates staff because they feel well apprised in everything that affects their work. Autocratic Leadership The impact of this leadership style is that it fails to motivate staff and they feel forced to do things managements way although It is not always the best way and staff become stressed being pushed.Autocratic leadership style encourages no communication between staff and management as management make all the decisions based on what they feel is best for the organisation. References Hamel, G. (2008) What is strategic Decision Making http//smallbusiness. chron. com/strategic-decision-making-23782. html Npower. create people through decision making http//businesscasestudies. co. uk/npower/developing-people-through-decision-making/tactical-decisions. html Priebe, J. What is the purpose of Financial Planning http//www. ehow. com/info_7755005_purpose-financial-plan. html